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Terms of service
Terms of service
Terms of service
Welcome to RichWang Kicks. By using our website or placing an order, you agree to the terms below.
Orders And Account Information
You are responsible for providing accurate order information, including your email address, shipping address, phone number, selected size, and product option. If any information is incorrect, contact us as soon as possible before the order is dispatched.
An order begins processing after payment confirmation. We may contact you by email or WhatsApp if we need to confirm order details, size, shipping information, or product availability.
Product Information
We try to keep product names, images, sizes, prices, and descriptions clear and accurate. Small differences in color, lighting, screen display, packaging, or production details may occur. If you are unsure about size, fit, or details, contact support before ordering.
QC Before Shipping
QC photos or video are available before shipping when requested. We can help check important details such as product condition, selected size, box, accessories, and packing condition before dispatch.
Shipping And Tracking
Orders are packed carefully before dispatch. Tracking information will be provided after dispatch when available. Delivery time depends on the destination country, carrier route, customs processing, and local delivery conditions.
Changes Before Dispatch
If you need to change size, address, or order details, contact us as soon as possible. We will try to help before dispatch, but changes may not be possible after the package has already been prepared or shipped.
Returns, Refunds, And Order Issues
If there is a problem with your order, contact us with your order number, email, and clear photos or videos of the issue. We review order issues case by case and help with the next step according to the situation.
Contact
For order help, size help, QC requests, tracking questions, or after-sales support, contact us:
Email: richwangkicks@gmail.com
WhatsApp: https://wa.me/8618904032100
Welcome to RichWang Kicks. By using our website or placing an order, you agree to the terms below.
Orders And Account Information
You are responsible for providing accurate order information, including your email address, shipping address, phone number, selected size, and product option. If any information is incorrect, contact us as soon as possible before the order is dispatched.
An order begins processing after payment confirmation. We may contact you by email or WhatsApp if we need to confirm order details, size, shipping information, or product availability.
Product Information
We try to keep product names, images, sizes, prices, and descriptions clear and accurate. Small differences in color, lighting, screen display, packaging, or production details may occur. If you are unsure about size, fit, or details, contact support before ordering.
QC Before Shipping
QC photos or video are available before shipping when requested. We can help check important details such as product condition, selected size, box, accessories, and packing condition before dispatch.
Shipping And Tracking
Orders are packed carefully before dispatch. Tracking information will be provided after dispatch when available. Delivery time depends on the destination country, carrier route, customs processing, and local delivery conditions.
Changes Before Dispatch
If you need to change size, address, or order details, contact us as soon as possible. We will try to help before dispatch, but changes may not be possible after the package has already been prepared or shipped.
Returns, Refunds, And Order Issues
If there is a problem with your order, contact us with your order number, email, and clear photos or videos of the issue. We review order issues case by case and help with the next step according to the situation.
Contact
For order help, size help, QC requests, tracking questions, or after-sales support, contact us:
Email: richwangkicks@gmail.com
WhatsApp: https://wa.me/8618904032100
