Refund policy

Refund policy

Before Requesting A Return Or Refund

If there is a problem with your order, contact support first. Please include your order number, email, product link or product name, selected size, and clear photos or videos of the issue.

Case Review

Return and refund requests are reviewed case by case. The next step depends on the order status, product condition, shipping status, and the details of the issue.

Size And Order Details

Please choose your size carefully before ordering. If you are unsure, contact us before payment with your usual US / EU / UK size and the product link. If the wrong size or address was selected during checkout, contact us as soon as possible before dispatch.

Shipped Orders

Once an order has been dispatched, changes may not be possible. If there is a delivery issue, damaged package, missing item, wrong item, or other problem after delivery, contact support with clear photos or videos so we can review the case.

Used Or Changed Items

Items that have been worn, used, washed, damaged after delivery, or changed by the customer may not be eligible for return or refund unless the issue is confirmed during review.

Support Contact

Email: richwangkicks@gmail.com
WhatsApp: https://wa.me/8618904032100