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Privacy policy
Privacy policy
Privacy policy
RichWang Kicks respects customer privacy. This policy explains what information we collect and how we use it.
Information We Collect
When you browse the website, place an order, or contact support, we may collect: name and contact information, email address, phone number or WhatsApp number, shipping address, order details, selected products, size and quantity, payment confirmation and transaction-related information, support messages, QC requests, photos or videos sent by the customer, and website usage information such as pages visited, device information, and cookies.
How We Use Information
We use customer information to process orders and payment confirmation, prepare and ship orders, provide tracking and customer support, help with size questions, QC requests, and after-sales issues, improve website content and service quality, and prevent fraud, abuse, or unauthorized activity.
Payment Information
Payment is handled by payment service providers. RichWang Kicks does not ask customers to send full card details by email or WhatsApp.
Sharing Information
We may share necessary order information with payment providers, shipping partners, service providers, and website platform tools only when needed to complete the order or provide support. We do not sell customer personal information.
Cookies
The website may use cookies or similar tools to support cart functions, checkout, analytics, and website performance. Customers can control cookies through browser settings, but some website functions may not work correctly if cookies are disabled.
Data Security
We take reasonable steps to protect customer information. However, no online system can guarantee complete security. Customers should contact us if they believe their order or account information may be incorrect or unsafe.
Contact
For privacy questions or customer support:
Email: richwangkicks@gmail.com
WhatsApp: https://wa.me/8618904032100
RichWang Kicks respects customer privacy. This policy explains what information we collect and how we use it.
Information We Collect
When you browse the website, place an order, or contact support, we may collect: name and contact information, email address, phone number or WhatsApp number, shipping address, order details, selected products, size and quantity, payment confirmation and transaction-related information, support messages, QC requests, photos or videos sent by the customer, and website usage information such as pages visited, device information, and cookies.
How We Use Information
We use customer information to process orders and payment confirmation, prepare and ship orders, provide tracking and customer support, help with size questions, QC requests, and after-sales issues, improve website content and service quality, and prevent fraud, abuse, or unauthorized activity.
Payment Information
Payment is handled by payment service providers. RichWang Kicks does not ask customers to send full card details by email or WhatsApp.
Sharing Information
We may share necessary order information with payment providers, shipping partners, service providers, and website platform tools only when needed to complete the order or provide support. We do not sell customer personal information.
Cookies
The website may use cookies or similar tools to support cart functions, checkout, analytics, and website performance. Customers can control cookies through browser settings, but some website functions may not work correctly if cookies are disabled.
Data Security
We take reasonable steps to protect customer information. However, no online system can guarantee complete security. Customers should contact us if they believe their order or account information may be incorrect or unsafe.
Contact
For privacy questions or customer support:
Email: richwangkicks@gmail.com
WhatsApp: https://wa.me/8618904032100
